Get more 5-star reviews without asking by hand.
88% of buyers trust online reviews as much as a personal recommendation, and they pick the business with more of them. Ironscale's reputation management software automatically asks every customer for a review at the perfect moment, sends the happy ones straight to Google, and quietly catches the unhappy ones before they post — so your star rating climbs on autopilot.
TL;DR
Reputation management software automates collecting and monitoring reviews — it asks every customer at the right time, points them to Google, and gathers your reviews in one place.
Ironscale ties it to your CRM: the request fires automatically the moment a job is done, happy customers route to Google, and unhappy ones route to you first.
The result: more reviews, a higher star average, and problems fixed in private instead of in public.
The real reason you don't have enough reviews
It's not that customers won't leave them. It's that nobody asks — consistently, immediately, with a link that takes one tap. Most businesses ask sporadically, days late, or rely on a customer to remember on their own. The fix isn't a script taped to the monitor. It's automation: the ask happens every single time a job closes, whether or not anyone remembers.
That's the whole job of reputation management software — and once it's running, your review count compounds quietly in the background while you do the work.
How Ironscale gets you more reviews
A job is marked complete
The moment a deal closes or a job is finished in your pipeline, the review flow triggers — automatically, no one hits send.
The customer gets a one-tap ask
A friendly text and email go out with a direct link. One tap lands them on your Google (or Facebook) review page.
Happy customers post; unhappy ones reach you
Satisfied customers are routed straight to Google. Anyone who signals a problem is routed to you privately first, so you can make it right.
You manage it all in one dashboard
New reviews, ratings over time, and replies live in one place — respond to every review without logging into five sites.
What's included
Trigger on job complete
Review requests fire automatically from your pipeline or calendar — never depends on someone remembering.
Catch problems first
Detractors are sent to you privately to resolve; promoters are sent to Google to post publicly.
All reviews, one screen
Monitor Google and Facebook reviews and your average rating over time in a single view.
Respond from the inbox
Answer reviews without bouncing between sites — fast replies signal an attentive business.
Two-channel asks
The request goes by text and email, so it gets seen — text alone lifts response rates dramatically.
Works across locations
Run review collection for one shop or many, each pointing to the right Google profile.
Reviews are the start of a system, not an island
Because reputation lives inside the CRM, the review request is just one automation in a chain. The same job completion can also send a thank-you, schedule a re-engagement text down the line, and feed your pipeline reporting. The ask itself rides on the same SMS marketing engine that powers the rest of your follow-up, and it's all part of broader business automation that runs without adding headcount.
Reputation management FAQ
What is reputation management software?
Software that automates getting and managing online reviews — it requests a review from each customer at the right moment, points them to Google or Facebook, and gathers your reviews and replies in one dashboard. Ironscale ties it to the CRM so requests fire automatically after a job is marked complete.
How do I get more Google reviews?
Ask every customer, immediately, with a one-tap link. Most businesses simply ask inconsistently or too late. Ironscale sends an automatic text and email the moment a job is done, with a direct link to your Google review page.
Can it stop bad reviews?
It can't censor reviews and shouldn't. It surfaces unhappy customers privately first so you can fix the issue before it becomes a public 1-star, while happy customers get sent straight to Google.
Is it included with Ironscale?
Yes. Automated review requests and the reputation dashboard are built into plans starting at $99/month — no separate tool or per-review fees.
Turn finished jobs into 5-star reviews.
Free for 14 days. Set the automation once and watch your rating climb.